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#16: Supply Chain Data Quality and Invoice Overbilling
3 min read

#16: Supply Chain Data Quality and Invoice Overbilling

Arnaud Rastoul · March 25, 2025 · Updated October 9, 2026

Poor data quality in supply chain, by failure mode and cost. Includes the three data quality failures, four ROI losses from overbilling to delayed reporting, what freya's AI agent does about each, and the resulting cost and service-level gains, explained by a supply chain data team.

Table of Contents

  1. Why does data quality matter in supply chain management?
  2. How does poor data quality hurt supply chain ROI?
  3. What is freya, the AI agent for supply chain?
  4. The Path Forward

Why does data quality matter in supply chain management?

Data quality is the backbone of effective supply chain management. Poor data quality: characterized by inconsistency, incompleteness, and inaccuracies: can lead to inefficiencies, increased costs, and flawed decision-making. For example:

  • Fragmented Data: 37% of supply chain executives cite fragmented data and unactionable analytics as their primary challenge.

  • Inconsistent Standards: Different systems and formats hinder integration, forcing employees to spend up to 50% of their time cleaning data.

  • Lack of Visibility: 94% of businesses fail to achieve full visibility across their supply chain operations.

These issues result in operational disruptions, inflated expenses, and missed opportunities for optimization. Addressing them is critical to improving supply chain resilience and ROI.


How does poor data quality hurt supply chain ROI?

Supply chains face several ROI challenges due to poor data quality:

  • Overbilling: Manual invoice preparation with complex rate cards and surcharges leads to overbilling of up to 6% of audited freight spend, creating a "silent hemorrhage" for large companies.

  • Audit Inefficiencies: Lengthy processes involving multiple systems make it difficult to identify errors or anomalies.

  • Compliance Risks: Incomplete or inaccurate data hampers adherence to regulatory standards.

  • Delayed Reporting: Fragmented systems prevent timely reporting on spending and activity at each level.

These inefficiencies not only inflate costs but also reduce the overall effectiveness of supply chain operations.


What is freya, the AI agent for supply chain?

Meet freya, the AI agent for supply chain that's here to revolutionize your supply chain and put an end to the chaos caused by poor data quality. Think of her as your supply chain superhero, excelling in Data Acquisition, Governance, and Purpose. She doesn't just collect data, she labels, verifies, and structures it, giving you granular insights that are as sharp as a laser beam.

freya's predictive analytics powers are like having a crystal ball for your supply chain, forecasting demand, optimizing inventory, and keeping tabs on supplier performance. And she's no slouch when it comes to real-time optimization, whether it's adjusting routes or production schedules on the fly, she's always a step ahead.

But wait, there's more! freya is a master of scenario planning, simulating risks like supply shortages or logistics hiccups so you're never caught off guard. She tackles data quality issues head-on by centralizing fragmented systems into one cohesive view, monitoring discrepancies in real time, and fostering seamless collaboration through API integration.

What results does freya deliver?

A jaw-dropping ROI transformation: no more overbilling (goodbye to losses of up to 6%!), logistics costs slashed by up to 15%, service levels boosted by 65%, and compliance made effortless with a full audit trail. With freya on your team, you can finally focus on what really matters, creating value and taking your supply chain to the next level.Slide comparing freight invoice audit without and with freya: overbilling, audit process, anomaly detection, compliance, RFQ data collection, ESG Scope 3 reporting and ecosystem integration


The Path Forward

AI-powered solutions like TetriXX AI's freya are revolutionizing supply chain management by addressing critical data quality issues. By harmonizing fragmented systems, automating audits, and optimizing operations in real time, freya empowers businesses to focus on value creation while minimizing risks and costs. With its advanced capabilities, freya is not just an AI agent, it's a game-changer for modern supply chains.


freya checks every freight charge against the contract before it is paid. What freight invoice audit software does · Ask for a calibration

Written by
Arnaud Rastoul

CEO | Co-Founder · 20+ years in international freight forwarding and logistics

CEO and co-founder of TetriXX AI, with 20+ years in international freight forwarding and logistics.

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